Tips & Tricks: The Message Box
August 11, 2017
If you want to notify your staff of something before they seat a Walk In, or when they are making a booking... Then we have a neat little trick that allows you to create a "Message Table" that means you can reiterate that it is Mother's Day, you have finished your specials, or even a nice message for the day. So follow these simple steps, and improve your internal communication.
And don't worry - if you're ever stuck our BooKBooK Specialist is only a phone call away on 0414 035 815.
Your floorplan will eventually look like this here:
It will also follow through and be displayed on your Exceed to work in the same way when creating a booking.
So if this is something you're interested in to make the most of your BooKBooK, then strap in and follow these steps.
STEP 1: Open up your settings
STEP 2: Click "Floorplans"
STEP 3: Choose a floorplan
Choose the floorplan you are looking to add the message table to, this should be your overall floorplan, unless you would like to place it in a specific area of your venue.
Select the floorplan and then click "edit"
STEP 4: Create your rectangle
Select the "rectangle" tool and draw a rectangle into the area you would like to have your message box appear.
STEP 5: Double click on the rectangle
This will open up the Shape Type Editor
STEP 6: Ensure your settings are exactly as described here
If they are not the same you may have issues with booking this table accidentally, or it will not work as it should.
The most important factors are circled below, however ensure that your window matches this one regardless.
- Select "Table" to ensure that the rectangle will act as a table
- The Table Number should be something that your staff will not accidentally choose
- "Bookings are manually allocated" must be selected to ensure that customers are not accidentally placed on the message table
- The "Floorplan Text" will ensure that the Booking Name will appear on your floorplan
STEP 7: Change the design features
In the "Extra" tab:
- Enlarge the font size to suit your rectangle size
- Click the "B" if you would like the font to be bold
You also have the option to change the size of the Table Badges in the "Main" tab, so make them as small as possible.
Click "Save" then close the floorplan builder to take you back to the standard BooKBooK view.
STEP 8: Make your first table message booking to test it
Click on the rectangle to open up the "Floorplan Command"
Make sure it is the same table number as you had set prior
Then click "NEW Booking"
STEP 9: Enter the "booking" details
Enter the Booking Name to be your message to your staff, in this instance we have used "OUT OF FISH" however you can use any kind of message
- Double check that the table number is correct
- Enter a small number of covers
- And if a phone number is required place something like "1234" or "0000" to fill in the field
Click "Apply", then "OK"
STEP 10: Have a look at your new fancy Message Box
Your once clear rectangle will now appear as an unseated booking with your reminder, as seen below.
And there you have it! A messaging system for your staff, a neat little trick. We hope you liked our Tips and Tricks for August, see you again in September!
Again if you have any questions or concerns, please don't hesitate to contact us on enquiries@bookbookonline.com.au or 0414 035 815
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